Terms of service
Welcome to Estrato Labs. The terms “we,” “us,” and “our” refer to Estrato Labs. Estrato Labs operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Estrato Labs is powered by Shopify technology, which allows us to provide the Services.
These Terms and Conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing, browsing, or purchasing any products or services we offer through our online stores, you may be required to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to another person, nor grant any licenses associated with your account.
SECTION 2: OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. However, please note that the colors or appearance of products may vary depending on the device you use to access the store and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to those shown in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Estrato Labs reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Estrato Labs confirms acceptance. Payment must be received and processed before acceptance.
Please review your order carefully before submission, as Estrato Labs may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, or phone number provided at the time of purchase.
Purchases are subject to returns or exchanges only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.
SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.
Prices displayed in our online stores may differ from those offered by third-party retailers or other sales channels. From time to time, we may offer promotions that are governed by terms and conditions separate from these Terms. In the event of a conflict, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores, and to promptly update your account information as needed.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are authorized to use the credit card;
(iii) the credit card issuer will honor the charges; and
(iv) you will pay all charges incurred, including applicable shipping, handling, and taxes.
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you once the products are delivered to the carrier.
SECTION 6: INTELLECTUAL PROPERTY
The Services, including but not limited to trademarks, trade dress, text, samples, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Estrato Labs, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
Nothing in these Terms grants you any license or rights to patents, trademarks, copyrights, or other intellectual property of Estrato Labs, Shopify, or third parties. Unauthorized use may violate applicable laws. All rights not expressly granted are reserved.
The name, logo, product and service names, designs, and slogans of Estrato Labs are trademarks of Estrato Labs or its licensors and may not be used without prior written permission. Shopify’s name and trademarks are owned by Shopify. All other trademarks belong to their respective owners.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or input. You acknowledge that we provide access to such tools “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk and discretion, and you should review the applicable third-party terms.
Future features or tools added to the Services will also be subject to these Terms.
SECTION 8: THIRD-PARTY LINKS
The Services may include links to third-party websites or materials. We are not responsible for examining or evaluating their content or accuracy. Accessing third-party sites is at your own risk. Complaints or questions regarding third-party products or services should be directed to the third party.
SECTION 9: RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section must not be modified.]
Estrato Labs uses Shopify technology to provide the Services. However, all sales and purchases are made directly between you and Estrato Labs. You acknowledge that Shopify is not responsible for any aspect of transactions between you and Estrato Labs, including injuries, damages, or losses. You expressly release Shopify and its affiliates from any claims arising from such transactions.
SECTION 10: PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
Because the Services are hosted on Shopify, Shopify collects and processes personal information to provide and improve the Services. Information may be transferred to countries outside your residence. For details, please review our Privacy Policy [LINK].
SECTION 11: COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, the “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any media and for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, optimize, improve, and promote the Services, and to comply with our obligations and enforce our rights under these Terms of Service.
You further represent and warrant that: (i) you own or otherwise control all of the rights to the Comments; (ii) you have disclosed any compensation or incentives received in connection with your submission of the Comments; and (iii) your Comments will comply with these Terms. We are under no obligation to (1) maintain any Comments in confidence; (2) pay compensation for any Comments; or (3) respond to any Comments.
We may, but have no obligation to, monitor, edit, or remove Comments that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate any party’s intellectual property rights or these Terms of Service.
You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Comments will not contain defamatory, unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.
SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate, at any time without prior notice (including after you have submitted your order).
SECTION 13: PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state, or local laws, regulations, or ordinances;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or any other person;
(e) to submit or transmit false or misleading information;
(f) to upload, post, transmit, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit, or procure the sending of, any “junk mail,” “chain letters,” “spam,” or any other similar solicitation;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Estrato Labs, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; or
(e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.
We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any provision of these Terms.
SECTION 14: TERMINATION
We may terminate this agreement or suspend or terminate your access to the Services (or any part thereof) at our sole discretion at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.
SECTION 15: DISCLAIMER OF WARRANTIES
The information provided on or through the Services is made available for general informational purposes only. We make no representations or warranties as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
UNLESS EXPRESSLY STATED BY ESTRATO LABS, the Services and all products offered through the Services are provided “AS IS” and “AS AVAILABLE” for your use, without any representation, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant or represent that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion or limitation of implied warranties or other warranties, so some of the above exclusions may not apply to you.
SECTION 16: LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, in no event shall Estrato Labs, our partners, directors, officers, affiliated employees, agents, contractors, service providers, or licensors, nor Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or from any other claim in any way related to your use of the Services or any product, including, without limitation, any errors or damages of any kind resulting from the use of the Services or any content (or product) posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.
SECTION 17: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Estrato Labs, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim, including the cost of reasonable attorneys’ fees, payable to any third party, arising out of or related to:
(1) your breach of these Terms of Service or the documents incorporated herein by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to or use of the Services.
We will notify you of any claim subject to indemnification, provided that failure to give prompt notice shall not relieve you of your obligations unless you are materially prejudiced thereby. We may assume control of the defense and settlement of such claim at your expense, including the selection of counsel; however, we will not settle any claim that imposes non-monetary obligations on you without your prior consent (not to be unreasonably withheld). You agree to cooperate in the defense of any indemnified claim, including by providing relevant documents.
SECTION 18: SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity or enforceability of any other provision.
SECTION 19: WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us, govern your use of the Service, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted them.
SECTION 20: ASSIGNMENT
You may not assign, transfer, or delegate this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may assign, transfer, or delegate these Terms, together with our rights and obligations, without your consent and without notice to you.
SECTION 21: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction in which Estrato Labs is established. You and Estrato Labs hereby submit to the exclusive jurisdiction of such courts.
SECTION 22: HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23: CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms of Service in accordance with applicable law, and such changes will take effect as of the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
ESTRATO LABS
jorplat1@gmail.com
Partida Almafrá Alta 61
623 91 62 38
ES45930396V
